Error Unauthorized

You do not have permission to view this page due to invalid authentication.

The most likely reason:

  • You do not have permission to access this page for your account.
  • The browser of the device client does not support authentication.
  • The authentication request is made through a proxy, but the proxy changes the authentication header before the request reaches the web server.
  • The server has encountered temporary service issues.
  • Your account has been disabled.

Operations that can be attempted:

  • Confirm the permissions of your account, and then try to request this resource using this authentication method.
  • Confirm that the client browser supports integrated authentication.
  • Confirm that when using authentication, the request is not sent through a proxy.
  • Confirm the status of your account.
  • Submit a work order to the IT online service desk. Please click here.

Detailed error information:

Module   CH Trust Core
Notice   AuthenticateRequest
Handler   StaticFile
Error code   0x80070005
Requested service   CH Trust Service
Authentication account type   CH UID
Login method   Login.CH
Log in users   Not yet determined

Detailed information:

The account UID authentication failed, resulting in inability to access the page being visited.

View detailed information >>

CH IT Knowledge base article:

  • 907273
  • 253667